Direct Routing

Connect Teams with Telephony Providers like Switch4Teams with Direct Routing

Direct Routing allows you to connect up Teams to a range of telephony providers (like Switch4Teams). This means being able to take advantage of competitive call rates, more flexibility and better support.

Direct Routing is seen as extremely attractive by a variety of businesses as it gives them the true flexibility of choosing their own telephony provider, but as direct routing is through certified Microsoft Partners, retain a verified integration with the Teams platform.

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direct routing

What is Direct Routing?

“Direct Routing” refers to the process of routing Microsoft Teams to the (traditional phone network).Although Teams is mainly used as an internal communications tool,

Microsoft has developed a way for the platform to be used as a fully fledged business phone system (PBX).

How does Direct Routing work?

Direct Routing works by combining the Teams system to the PSTN using Switch4Teams Session Border Controller and SIP Trunks.

Switch4Teams is the largest SIP trunking provider in the UK with over 8 million phone numbers and thousands of customers and partners.

Who is Direct Routing for?
direct routing

Direct Routing is primarily designed for organisations set on using Teams as a PBX, but looking for more flexibility than Microsoft’s pre-set calling plans.

Organisations who want to maintain their existing PBX equipment or phone numbers are also good candidates for Direct Routing from Switch4Teams.

Capabilities of Direct Routing
  • Fully certified by Microsoft for Direct Routing
  • Hybrid platforms ensure smooth migration to UC and enable coexistence with legacy systems
  • Comprehensive scalability from a few to tens of thousands of sessions
  • All SBCs share a common code base and uniform functionality
  • Conserve bandwidth and optimize voice quality
  • Support services integrated with Microsoft
Features of Direct Routing
  • Secure SIP trunk connectivity and real-time location-based routing
  • Centralized management with Ribbon SBC and support.
  • Real-time voice quality monitoring
  • Legacy TDM PBX and IP-PBX integration capabilities
  • Enable media skipping through ICE-Lite on Microsoft computers
  • Skype for Business migration support
Make Calls from Your Mobile Phone

Enable a team of people inside and outside your organization to engage in agile and inclusive conversations, securely share and co-author documents, and quickly interact on projects from your mobile phone, tablets, and desktops. Now, with Switch4Teams Direct Routing for Microsoft teams, you can get your own personal phone number to collaborate in real time from wherever users are.

Switch4Teams Direct Routing for Microsoft Teams will provide each user with a phone number and enable all PSTN call control tasks, such as making and receiving calls, transferring calls, and mute and mute calls.

"Since we replaced phones across our locations with Switch4Teams, we've already seen a cost savings of 20%." - Mary A. CTO at CED Electrical

Users can click a name in their address book and make a call to that person. To make and receive calls, users of Direct Routing for Microsoft Teams can use their mobile devices, headphones with a laptop or PC, or one of the many IP phones that work with Microsoft Teams.

Benefits of Direct Routing for Teams
  • Make Calls from Mobile App
  • Collaboration & Video Conference
  • Unlimited Local & National Calling
  1. Keep Your Existing Phone Numbers
  2. Move Telephony Services to Cloud
  3. Integrate Your PBX Equipment
  • Lower Monthly Costs
  • 24/7 Local Support
  • Remote Working Made Easy

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